Terms & Conditions

Effective Date: July 7th, 2025

Welcome to G & S Bin Cleaning & Power Washing LLC. By booking or using our services, you agree to the terms outlined below:

1. Services Provided

G & S Bin Cleaning & Power Washing LLC offers professional trash bin cleaning, dumpster cleaning, dumpster pad cleaning, and power washing services throughout Sonoma County, California. We are committed to delivering high-quality, eco-conscious services to keep your property clean and sanitary.

2. Pricing & Payment

  • Subscription Commitment: Recurring services are based on a one-calendar-year commitment.

  • Per-Bin Add-ons: Additional bins can be added on a per-bin basis.

  • Accepted Payment Methods: Credit card, ACH transfer, or cash.

  • Payment Due: Payment is due at the end of each job.

3. Service Scheduling

  • Fixed Schedule: Once agreed upon, service schedules remain fixed.

  • Booking: Services may be booked through our website form, sign-up page, or by contacting us directly.

  • Advance Notice: Any changes to your service schedule must be requested at least 24 hours in advance.

4. Cancellations & Missed Appointments

  • 24-Hour Notice: Rescheduling or cancellations must be made by phone or email at least 24 hours prior to service.

  • Late Cancellations: Cancellations made less than 24 hours before your appointment may incur a cancellation fee.

  • Missed Service: If bins are inaccessible or not placed out with no prior notice, the full service fee may still apply.

5. Recurring Service Policy

If you cancel a recurring service after the first cleaning, you authorize G & S Bin Cleaning & Power Washing of California to charge the card on file for the difference between the discounted recurring rate and the published one-time service price.

6. Customer Responsibilities

  • Bins must be accessible and placed in a visible or designated location.

  • All trash must be securely bagged. Animal waste must be bagged; unbagged waste may result in skipped service.

  • Please notify us of bin locations or any special instructions at least 24 hours before your scheduled appointment.

7. Liability

  • Any damage claims must be submitted in writing within 48 hours of service.

  • G & S is not responsible for pre-existing damage to bins or surrounding areas.

8. Satisfaction Guarantee

If you’re not satisfied with the service, contact us within 24 hours. We’ll do our best to make it right.

9. SMS / Text Messaging Terms

By providing your phone number to G & S Bin Cleaning & Power Washing LLC, you agree to receive text messages related to your service, including appointment confirmations, reminders, review requests, and (with separate opt-in) promotional messages.

  • Frequency: Message frequency varies depending on your service schedule and engagement.

  • Costs: Message and data rates may apply per your mobile carrier's plan.

  • Opt-out: Reply STOP at any time to unsubscribe from all messages.

  • Help: Reply HELP for assistance, or contact us at (707) 237-4979.

  • Carrier Disclaimer: Carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

  • Privacy: We do not share or sell your mobile phone number or SMS opt-in data to third parties or affiliates for their marketing purposes. See our Privacy Policy for full details.

10. Privacy & Data Security

We respect your privacy and are committed to protecting your personal information. All customer information — including contact details, service addresses, and payment information — is securely stored and managed through our third-party platforms, including Jobber (scheduling and invoicing) and our SMS messaging provider. Sensitive data such as payment information is encrypted, and access is restricted to authorized personnel only.

For full details on how we collect, use, store, and protect your information, please review our Privacy Policy.

11. Modifications to Terms

We may update these terms. Any changes will be emailed to active customers at least 30 days before taking effect. Continued use of services implies acceptance of the new terms.

12. Dispute Resolution

We aim to resolve disputes promptly via email, phone, or in-person. Legal representation may be used if necessary.

13. Contact Information

G & S Bin Cleaning & Power Washing LLC
📍 Santa Rosa, CA
📞 (707) 237-4979
✉️ info@gsbincleaningandpowerwashing.com
🌐 https://www.gsbincleaningandpowerwashing.com/10. Modifications to Terms

We may update these terms. Any changes will be emailed to active customers at least 30 days before taking effect. Continued use of services implies acceptance of the new terms.